Frequently Asked Questions

No, you do not need a doctor's prescription to order lab tests with EllaDx. Direct-to-consumer lab testing allows you to order blood work without a physician's referral in most U.S. states. EllaDx empowers you to choose from 100+ biomarkers and build a completely custom lab panel based on your health concerns—whether that's hormones, thyroid function, fertility markers, or vitamin levels. You select the tests, we handle the rest. This approach removes traditional healthcare gatekeeping and gives women direct access to their own health data.

An at-home blood draw is a mobile phlebotomy service where a certified phlebotomist comes directly to your location to collect blood samples. Here's how EllaDx at-home blood draws work: (1) You select your biomarkers and schedule an appointment online at a time convenient for you. (2) A licensed, certified phlebotomist arrives at your home—no travel to a lab or clinic required. (3) The blood draw takes approximately 10 minutes using professional venipuncture technique. (4) Your samples are transported directly to Quest Diagnostics laboratory for analysis. (5) Results are delivered to your secure dashboard within 2-5 business days for most panels. This service eliminates waiting rooms, reduces appointment hassle, and provides the same quality lab work you'd receive at a traditional lab facility. Currently available in select U.S. zip codes.

Most lab results are available within 2-5 business days after your blood draw for most panels. You'll receive clear, easy-to-understand results delivered directly to you - no medical jargon, just real insights about your body.

EllaDx at-home blood draw services are currently available in select zip codes across the United States. Sign up and enter your zip code to check availability. We're actively expanding across the country.

It depends on the biomarkers you select. Some tests like glucose, insulin, and lipid panels require fasting (8-12 hours, water is fine). We'll provide clear instructions based on your specific panel when you book your appointment.

After ordering, you'll schedule your at-home blood draw at a time that works for you. A certified phlebotomist arrives at your door, completes the draw in about 10 minutes, and your samples are sent directly to the lab. Results are delivered to your secure dashboard within 2-5 business days for most panels.

Yes! Life happens. You can reschedule your blood draw appointment up to 24 hours before your scheduled time at no extra charge through your dashboard or by contacting our support team.